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Privacy Policy

This Privacy Policy (the “Policy”) stipulates how Resona Bank, Ltd. (the “Company”) handles the personal information (meaning the “personal information” defined in Paragraph 1 of Article 2 of the Act on the Protection of Personal Information of Japan (the “APPI”); the same shall apply hereinafter) of the users and any person (collectively, “Users”) who wishes to use EXPO2025 MYAKU-PO! provided by the Company (the “Services”).

  1. Method of Collection of Personal Information
    In the course of provision of apps of MYAKU-PO! (the “Apps”), the Company collects Users’ telephone number, points transaction history, usage status of the Apps (pageviews, taps in the Apps), performance of the Apps (crash logs, diagnostic information, and other data related to the performance) and devices or other identifiers (including linked information such as ID of other point services (the “External Services”) if the Apps is linked with the External Services in using the Services).
  1. Purpose of Collection and Use of Personal Information
    The Company collects and uses the personal information for the following purposes:

    1. To provide and operate the Services;
    2. To respond to inquiries from Users (including to confirm Users’ identification);
    3. To distribute notices from operators regarding business activities;
    4. To inform as necessary of maintenance, important news or other matters;
    5. To identify Users who violate the Terms of Service or Users who intend to use the Services for an illegal or unjust purpose, and refuse their use of the Services;
    6. To enable Users to view, change or delete their registered information, and view the usage status;
    7. To investigate or analyze the usage status of the Services, or compile or publish statistical data (provided that, when compiling or publishing statistical data, the personal information shall be used in a way that it cannot be identified);
    8. To link with other services and apps related to the Services; and
    9. For other purposes incidental to the above purposes of use.
  1. Changes in Purpose of Use
    1. The Company may change the purpose of use of the personal information only if the changed purpose of use is reasonably deemed to be relevant to the purpose of use before the change.
    2. When the Company changes the purpose of use, it will give notice to Users in the manner prescribed by the Company or make announcement on the special site for the Apps (the “Site”) of the changed purpose of use.
  1. Provision of Personal Information to a Third Party
    1. Except for the following cases, the Company will not provide the personal information of a User to any third party without obtaining the prior consent of the User; provided that this shall not apply to the cases permitted by the APPI or other laws and regulations.
      1. Cases in which it is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the User
      2. Cases in which it is specially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the User
      3. Cases in which it is necessary for cooperating with a state organ, a local government, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by laws and regulations and in which obtaining the consent of the User is likely to impede the execution of the affairs concerned
    2. If the Company delegates the handling of the personal information in whole or in part to the delegatee within the scope necessary for the achievement of the purpose of use, such delegatee who receives such information shall not be deemed a “third party”.
    3. The Company may provide the personal information of Users to the following parties.
      1. Name of third parties receiving personal information
        • Mitsubishi Research Institute, Inc.
        • Japan Association for the 2025 World Exposition
        • Sumitomo Mitsui Banking Corporation
      2. Purpose of use of personal information
        • For all purposes of use set forth in Article 2
      3. Items of personal information to be provided
        • All personal information that the Company has obtained stipulated in Article 1
    4. In addition to the preceding paragraph, when a User has linked the App with the External Services, and has used the Services (including, but not limited to, the cases of receiving points, exchanging points with external points, or exchanging points for premiums), the User shall be deemed to have agreed to provide its personal information to the affiliated business operator, the business operator granting or exchanging points, and the related external business operator such as the business operator exchanging premiums.
    5. When the personal information of the User is provided to any third party other than the parties set forth in Paragraph 3 and 4 of this article, the name of the third party, the purpose of use, and the items of the personal information to be provided shall be disclosed. In addition, a contract for handling of the personal information shall be concluded in advance to establish a system in which the personal information is appropriately managed.
  1. Deletion, etc. of Account in the Apps
    In the Apps, Users may delete accounts of the Apps by themselves; provided that the information on the Users already obtained at the time of the deletion of accounts may continue to be used within the scope of the purpose of use.
  1. Disclosure of Retained Personal Data, etc.
    1. The Company shall disclose to a User the retained personal data or the record of provision to a third party pertaining to the retained personal data (collectively, the “Retained Personal Data, etc.” in this article) without delay upon request by the User. Provided, however, that if such disclosure will result in any of the following events, the Company may choose not to disclose all or part of the Retained Personal Data, etc. If the Company decides not to disclose the Retained Personal Data, etc., the Company shall notify the User to that effect without delay.
      1. Cases in which disclosure is likely to harm the life, body, property, or other rights or interests of the User or a third party
      2. Cases in which disclosure is likely to seriously impede the proper execution of the business of the Company
      3. Cases in which disclosure violates other laws and regulations
    2. Notwithstanding the preceding paragraph, information other than the Retained Personal Data, etc., such as history information and characteristic information, shall not be disclosed in principle.
    3. When requested by the User to notify the purpose of use of the retained personal data, the Company shall disclose the same to the User without delay.
  1. Correction, etc. of Retained Personal Data
    1. Log information such as transaction data, etc. may not be deleted or corrected. However, Users may modify the registered information by themselves on the Apps.
    2. If a User aware that its personal data held by the Company is incorrect, the User may request that the Company corrects, adds, or deletes the retained personal data in accordance with the procedures specified by the Company (provided that this shall not apply if it can be modified pursuant to the preceding paragraph).
    3. If the Company receives the request from the User set forth in the preceding paragraph and determines it necessary to respond to such request, the Company shall correct, add, or delete the relevant retained personal data without delay.
    4. If the Company corrects, adds, or deletes the retained personal data pursuant to the preceding paragraph or decides not to correct, add, or delete the same, the Company shall notify the User to that effect without delay.
  1. Discontinuance of Use, etc. of Retained Personal Data
    1. If there is a reason based on laws and regulations, a User may request that the Company discontinues using, erases, or discontinues providing the prescribed third parties with the retained personal data in accordance with the procedures specified by the Company (provided that this shall apply to the cases where there is a reason set forth in the APPI such as when the retained personal data is being used in violation of the purpose of use).
    2. If the Company receives the request from the User set forth in the preceding paragraph and determines that there is a justifiable reason to respond to such request, the Company shall discontinue using, erase, or discontinue providing the prescribed third parties with the retained personal data without delay. The data recorded through the Apps may not be deleted on the system; therefore, only the retained personal data will be deleted and stored in a manner that individuals cannot be identified.
    3. If the Company discontinues using, erases, or discontinues providing the prescribed third parties with the retained personal data pursuant to the preceding paragraph or decides not to discontinue using, erase, or discontinue providing the prescribed third parties with the same, the Company shall notify the User to that effect without delay.
  1. Procedures for Requests in Article 6 to 8
    When Users make a request pursuant to Article 6 to 8, please contact the following address.
  1. Security Control Measures for Retained Personal Data
    The retained personal data of Users shall be properly managed by the Company. The content of the security control measures taken by the Company for the retained personal data of the Users shall be in accordance with the following URL “V. Our measures taken for the security control of retained personal data”.
    Resona Bank, Ltd.: https://www.resonabank.co.jp/util/kojin_jouhou.html#j05 (Japanese is available only)
  1. Changes in Privacy Policy
    1. Except as otherwise provided in laws and regulations or the Policy, the Company may change the content of the Policy without any notice to Users.
    2. Except as otherwise provided by the Company, the revised privacy policy shall become effective from the time it is posted on the Site.

Contact information for inquiries regarding the handling of the personal information is as follows.

Address: 2-1, Bingomachi 2-chome, Chuo-ku, Osaka
Company name: Resona Bank, Ltd. (Representative Director, Shoichi Iwanaga)
Division in charge: DX Planning Division
Phone number: 03-6704-2111
Date of establishment: July 1, 2024